Satisfaction of tourists

The research "Transforming tourism experiences: Unleashing the power of ICTA - An intelligent chatbot tourist's assistant" integrates Maslow's Hierarchy of Needs into the development of an Intelligent Chatbot Tourist's Assistant (ICTA) to enhance tourism services. The study reviews existing literature on tourism, chatbot technology, and Maslow's Hierarchy, and curates a dataset aligned with different levels of the hierarchy. Using Convolutional Neural Networks (CNN) within TensorFlow, the ICTA is trained and evaluated for accuracy, response time, and user satisfaction.

9p tonhiemm 07-06-2024 4 1   Download

The paper "Assessing tourist destination image in the case of Da Nang city, Viet Nam" investigates the relationships among destination image, perceived value, tourist satisfaction, and behavioral intentions, focusing on Da Nang City, Vietnam. The study helps fill the research gaps on destination image and the relationships between other factors at the famous destination. The study is based on an online survey conducted over two months (September and October 2023) using non-probability sampling methods with a sample size is 366 tourists who visited this place.

9p tonhiemm 07-06-2024 4 1   Download

A questionnaire survey has been distributed for this study and result showed that there are several aspects under each of segments that can lead to customer satisfaction by using the PLS-SEM and IPMA analysis. The findings in this study can be used by other hotel operators to have a thoughtful mind on the factors that driven customers’ preferences and satisfaction that will aid in designing a message with better persuasion and at the same time attract more tourists to come and visit Malaysia.

7p longtimenosee10 26-04-2024 4 1   Download

This paper evaluates sustainable urban bus service quality based on passenger perception and expectation in local tourism destinations in order to attain a comprehension of tourists’ attitudes towards local public transport. The study focuses on the combination of route 101 and 102 by Rapid Penang bus to investigate passenger satisfaction because the bus is the main public transport used by most tourist who use both routes. Data collection by questionnaire survey from 201 valid questionnaires was analysed using sustainable assessment model for both routes.

6p longtimenosee10 26-04-2024 5 1   Download

This study aims to analyze the influence of open space tourism on regional development, both through visitor satisfaction, image or destination image, and visitor interest and loyalty (intention and loyalty). This research was conducted in several Panatapan spots as open-air tourist spaces in Simalungun Regency, with a total of 313 respondents. The data sources used are primary and secondary data obtained through questionnaires and documentation.

14p longtimenosee09 08-04-2024 3 1   Download

This study examine the link between the quality of services provided by tourism supplier and tourist satisfaction. This research also investigates the moderating role of logistic service performance on the relationship between quality service provided by tourism supplier and tourist satisfaction.

12p longtimenosee06 27-03-2024 8 2   Download

The tourism industry involved various industry such as transportation industry, food and beverages industry, hospitality industry, and many other related industries. The main purpose of this study was to investigate the linkage between tourism supply chain integration with tourist satisfaction and loyalty. The target respondents in this study were people come to Oman for tourist purpose, stop at Salalah International airport, stay at hotels, apartments, and visit major tourist locations and shopping centres.

10p longtimenosee06 27-03-2024 2 2   Download

The paper aims to investigate the possible relationship between tourism supply chain and strategic partnership, read as a way to reduce and better manage the complexity in tourism industry. The previous studies on satisfaction in tourism have attracted the attention of practitioners and academicians, but its consequences on tourists revisit intention at traditional retail has not been widely carried out.

12p longtimenosee06 27-03-2024 7 1   Download

Recovery and growth of tourism are one of the greatest concerns of the Government as well as enterprises specializing in the travel sector. This paper aims to explore the impact mechanisms of factors on the travel intention and satisfaction of tourists in Vietnam, focusing on perceived service quality, monetary promotion, and social media.

11p vijeff 01-12-2023 9 3   Download

Part 1 of ebook "Quantitative methods in tourism economics" provides readers with contents including: behavioural issues; loyalty measurement in tourism - a theoretical reflection; tourists return intentions - a mixed logit approach; evaluation of the interrailers’ satisfaction regarding the tourism services and activities in Italy, Greece and Croatia; forecasting tourism demand for south Africa using a single equation causal approach;...

129p dangsovu 20-10-2023 6 3   Download

Part 1 of ebook "Economics of sustainable tourism" provide readers with content about: tourism demand and the host community; time series modelling of tourism demand from the United States, Japan and Malaysia to Thailand; determinants of tourist satisfaction at sun and sand mass destinations;... Please refer to the part 1 of ebook for details!

89p langmongnhu 14-12-2022 9 5   Download

Part 1 of ebook "Creating experience value in tourism" provide readers with content about: co-creation of tourist experience: scope, definition and structure; dynamic drivers of tourist experiences; tourist experience value: tourist experience and life satisfaction; conceptualization of value co-creation in the tourism context; revisiting self-congruity theory in travel and tourism; moving people: a conceptual framework for understanding how visitor experiences can be enhanced by mindful attention to interest;... Please refer to the part 1 of ebook for details!

151p langmongnhu 14-12-2022 15 4   Download

The brand of a tourism destination can be deemed as a success factor that attracts tourists to a potential tourism destination, and drive tourists' internal travel motives through conveying values, inducing expectations about the satisfaction of possible needs and wants. The study's objective is to determine and identify the influence of brand image, brand value, and brand perception on tourist satisfaction for Pu Luong, Thanh Hoa province.

16p visherylsandberg 18-05-2022 11 1   Download

Agro-tourism is a form of rural tourism that has actively developed in recent years. Tra Que Vegetable Village has developed this type of tourism to meet the needs of visitors to visit and experience. However, Vietnamese tourists' satisfaction of agro-tourism in the village has not been giving sufficient attention. The purpose of this study was to find the level of Vietnamese tourists satisfaction and factors that contribute to the levels.

7p alucardhellsing 04-05-2022 15 2   Download

The studies on customer loyalty presented different views and definitions of customer loyalty from different fields such as tourism; online shopping; homestay service or convenient shops system at the same time, these studies also show factors affecting loyalty such as service quality; satisfaction; tourist experience; switching costs,… However, most studies have not mentioned customer loyalty in the business performance of enterprises.

29p guitaracoustic09 14-01-2022 20 2   Download

This paper studied the impact and influence of travel writings on tourist decision making regarding traveling to Thailand, tourist conceptualizations of Thailand before traveling and their satisfaction after traveling.

6p guernsey 28-12-2021 3 0   Download

Due to shortcomings in studying tourist satisfaction from the direct effect of travel motivation, the current study constructs an integrated model adding three concepts, visitor engagement, visitor experience and heritage destination image to clarify the indirect relationship between motivation and satisfaction in the context of heritage tourism.

14p vimichaeldell 04-12-2021 16 1   Download

This paper presents the results of an empirical study on the influence of tourism service on tourist satisfaction in the case of Hanoi Old Quarters. Statistical techniques have been applied to analyze the data collected from 200 international and domestic tourists had visited Hanoi Old Quarters. Analysis results indicate that Coretourism experience, Hospitality, Value for money, Amenities and Food have a significant impact on tourist satisfaction.

9p huyetthienthan 23-11-2021 16 5   Download

The objective of this study is to propose some solutions to improve visitors’ satisfaction to Phu Quoc Island. The data of the study were collected from domestic and foreign tourists to the island. In the research, descriptive statistical methods, Cronbach Alpha reliability coefficient, factor analysis and regression analysis are used. The results show the positive points to be promoted and the negative points to be overcome then the researchers propose solutions to improve the satisfaction levels of visitors when experiencing tourist services in Phu Quoc in the future.

7p huyetthienthan 23-11-2021 20 5   Download

This study developed a revisit intention model using tourists who visit Kontum, Vietnam as a case study. The relationships between the proposed factors and revisit intention were explored. The model was developed with the comprised of five constructs, namely, experience quality, perceived value, satisfaction, switching barriers, and revisit intention.

16p viwendy2711 05-10-2021 16 4   Download