Service innovation design

This research aimed to study the views of prospective customers to two coffee shops in Seomyeon, Busan, South Korea, in relation to their expectation according to the physical environment.

8p lucastanguyen 01-06-2020 11 1   Download

This paper provides a conceptual understanding of how co-creation can add value in the service industry regarding brand loyalty as well as customer relationship management through some of its basic features of co-creation which include co-designing, collaborating, tinkering, and submitting.

11p guineverehuynh 18-06-2020 33 5   Download

“Designing the quality management model of passenger transport service (QMMPT) by railway in Vietnam” is studying to provide solutions development QM system, meeting urgent needs for the innovation of management system for railway transport (RT) in Vietnam.

14p change05 08-06-2016 54 2   Download

Windows 8 introduced innovation for a new era of devices designed for mobility and touch. It’s designed for how you work and play, create, connect with people, and discover, while using the widest range of hardware, modern apps, and other cloud-connected services. Connected to the cloud, Windows 8 set out to push boundaries. It expanded the possibilities of the services you use every day, with new and beautiful apps for entertainment and productivity and a best-in-class browsing experience with Internet Explorer 10....

27p xuanhao1210 02-10-2013 136 3   Download

Technical Standards for Networks In the past, telecommunications networks have been evolved in the minds of their designers to meet well defined but changing user demands. These broadly innovative influences are bound to persist and users can look forward toever more sophisticated telecommunications services in the future. Itwas onlyin themid-1960s that customer-dialled international telephone callsfirst became possible, and in those days such calls were for therich alone.

18p huggoo 20-08-2010 130 4   Download