Service innovation design

The Health Extension Program (HEP) is an innovative strategy to deliver primary healthcare services in Ethiopia and is designed to provide basic healthcare to approximately 5000 people through a health post (HP) at the grassroots level. Thus, this review aimed to assess the magnitude of health extension service utilization in Ethiopia.

10p vishanshan 27-06-2024 2 1   Download

Part 1 book "Electric vehicle sharing services for smarter cities" includes content: Introduction - car sharing evolution and green move project, service idea - creating mobility scenarios through service design, traditional and innovative vehicle sharing models, analysis of mobile phone data for deriving city mobility patterns, analysis of peer to peer car sharing potentialities, testing a new model for a sustainable mobility in the city of milan - the condominium car sharing, communication design for social engagement.

124p dianmotminh03 09-06-2024 2 2   Download

Ebook "Cruise business development: Safety, product design and human capital" addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a strictly company-level, product- or service-focused tactical task to an industry-wide strategic challenge, and analyses the role of intangible reputational aspects of cruise experiences, as well as peripheral components and stakeholders, as increasingly important factors for customer acquisition and retention.

278p giangdongdinh 30-05-2024 5 1   Download

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the Publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought.

330p vimeyers 29-05-2024 5 2   Download

Part 2 book "Digital transformation of the design, construction and management processes of the built environment" includes content: Adaptive skins - towards new material systems; digital asset management; building and district data organization to improve facility and property managemen; digital transformation in facility management (FM) IoT and big data for service innovation;... and other contents.

180p muasambanhan06 01-02-2024 1 1   Download

Ebook Organization theory and design (Tenth edition): Part 2 includes contents: Chapter 7: manufacturing and service technologies; chapter 8: using IT for coordination and control; chapter 9: organization size, life cycle, and decline; chapter 10: organizational culture and ethical values; chapter 11: innovation and change; chapter 12: decision-making processes; chapter 13: conflict, power, and politics.

399p haojiubujain02 03-07-2023 3 0   Download

This research aimed to study the views of prospective customers to two coffee shops in Seomyeon, Busan, South Korea, in relation to their expectation according to the physical environment.

8p lucastanguyen 01-06-2020 11 1   Download

This paper provides a conceptual understanding of how co-creation can add value in the service industry regarding brand loyalty as well as customer relationship management through some of its basic features of co-creation which include co-designing, collaborating, tinkering, and submitting.

11p guineverehuynh 18-06-2020 30 4   Download

Interactive Information Dissemination System (IIDS)’ is an innovative ICT model to address the information needs of the Indian farmers. This ICT tool was designed and developed under a project awarded by Indian Council of Agricultural Research under National Agricultural Innovation Project (NAIP). The IIDS is now being up scaled in three states. It is a multi-platform and multi-mode application.

7p trinhthamhodang1213 02-06-2020 7 0   Download

Ex-post facto research design was followed for carrying out the study in the state of Andhra Pradesh. Sample comprised of 120 farmers selected randomly from four randomly selected mandals of Mahaboobnagar district which was a purposive selection.

10p kequaidan4 05-05-2020 13 1   Download

The results of Structural equation modeling (SEM) indicate that Perceived financial cost, Perceived risk and Subjective norm are the most influencing factors that affect people’s behavioral intention to adopt (or continue to use) mobile banking. Findings of this study have greater significance for the mobile banking service providers and policy makers of Bangladesh to design mobile banking services in such a way so that access and usage of this service can be increased which ultimately will have a positive impact on the country’s financial inclusion campaign.

28p cothumenhmong4 24-03-2020 27 3   Download

The study was conducted in Latur district of Marathwada region. Population for the study comprised of respondents who were subscriber of Mobile based agro- Advisory Services in Latur district. From latur district Latur, Ausa and Renapur tahsils were selected purposively because more number of farmers in these tahsils were using mobile based agro-advisory service. Proportionate sampling method used in selection of respondents, thus total sample size was one hundred and twenty respondents. One shot case study method of ex-post-facto research design was adopted for this study.

8p trinhthamhodang3 12-02-2020 12 2   Download

The study was conducted in Latur district of Marathwada region. Population for the study comprised of respondents who were subscriber of Kisan Mobile Advisory Service in Latur district. From latur district Latur, Ausa and Renapur tahsils were selected purposively because more number of farmers in these tahsils were using KMAS. Proportionate sampling method used in selection of respondents, thus total sample size was one hundred and twenty respondents which who are subscribers of KMAS. One shot case study method of ex-postfacto research design was adopted for this study.

6p trinhthamhodang3 12-02-2020 13 0   Download

This study examines how financial literacy and financial innovation can improve financial inclusion among households in Uganda. Large sections of the population in rural and urban areas in Uganda still remain out of the coverage of formal financial systems. The study uses a cross sectional survey research design. The study population comprised of the adult population in both rural and urban settings in Uganda. Empirical data was analyzed using correlation and regression analyses.

20p trinhthamhodang2 19-01-2020 20 4   Download

India's agricultural extension system is at a pivotal point in its development. During the past 50 years, the Indian extension system has evolved to reflect national priorities. At the outset, extension worked to bring about broad-based rural development. However, the food crises starting in the late 1950s refocused the efforts of extension on food security and increasing food production. The combination of Green Revolution technology in the late 1960s and Training and Visit (T&V) Extension in the mid-1970s enabled India to achieve food self-sufficiency during the 1980s–1990s.

8p cothumenhmong1 10-12-2019 16 0   Download

Hydrogel products constitute a group of polymeric materials, the hydrophilic structure of which renders them capable of holding large amounts of water in their three-dimensional networks. Extensive employment of these products in a number of industrial and environmental areas of application is considered to be of prime importance. As expected, natural hydrogels were gradually replaced by synthetic types due to their higher water absorption capacity, long service life, and wide varieties of raw chemical resources.

17p trinhthamhodang1 16-11-2019 19 1   Download

Collaborative knowledge sharing requires that dialogues successfully cross organizational barriers and information silos. Successful communication in person or in a virtual community involves a willingness to share ideas and consider diverse viewpoints. This research examines a science, technology, engineering, and mathematics (STEM) content management system called NASATalk, which offers public and private blog posts, file sharing, asynchronous discussion, and live chat services.

22p quenchua1 06-11-2019 33 2   Download

This paper proposes a new service system that explains the process of social innovation (SI) in education in a developing country. We selected 17 Ashoka cases in the field of education in Bangladesh and analyzed them thematically. Results show that targets for SI (educational opportunities, employment opportunities, and additional educational resources) are related to the first phase of SI where social entrepreneurs foster innovative ideas that effectively solve social problems.

15p kequaidan1 05-11-2019 14 1   Download

This special issue is devoted to novel models and technologies as well as current methodical approaches and best practices in the field of Open Learning and Open Education as enablers of personal growth, social inclusion, open innovation, and sustainable economic development in the challenging conditions of globalization and world-wide competition in productivity and services.

10p kequaidan1 05-11-2019 26 1   Download

In this paper we describe an innovative approach to the design process of Smart City interventions. We tested it with participants enrolled in the Master’s Degree program in “Innovators in enterprise and public administration”: the objective of the Master was to stimulate the acquisition of technical and methodological skills useful in designing and implementing specific Smart City actions. During the "project work" phase, participants learned about a design method named SAM – Smart City Model - based on the Cultural Historical Activity Theory (CHAT).

14p kequaidan1 05-11-2019 20 1   Download