Tourist and hotel business

Ebook "Oxford English for careers: Tourism 2 (Student's book)" authentic and up-to date information in every course, written and checked by industry insiders; clear and straightforward structure, with each unit containing a menu of learning outcomes, and an end-of-unit checklist with 'Can do' tick boxes; teaches English in context, so students practise the language and skills they need for the job in real work situations; real-world profiles from genuine professionals in the 'It's my job' section offer authentic and engaging insights into the industry;...

145p dangsovu 20-10-2023 8 4   Download

Ebook "High season: English for the Hotel and Tourist industry (Student's book)" with 12 unit, provide readers with content about: types of accommodation; hotel facilities; staffing and internal organization; reservations and check-in; hotel and restaurant services; money matters; dealing with complaints; off-site services; the business traveller;...

176p damtuyetha 16-02-2023 27 15   Download

The studies on customer loyalty presented different views and definitions of customer loyalty from different fields such as tourism; online shopping; homestay service or convenient shops system at the same time, these studies also show factors affecting loyalty such as service quality; satisfaction; tourist experience; switching costs,… However, most studies have not mentioned customer loyalty in the business performance of enterprises.

29p guitaracoustic09 14-01-2022 20 2   Download

The aim of the paper is to show changes and development trends in the tourism industry, paying particular attention to good business practices in the hotel industry. Good social responsibility practices in the area of the market, environment, society on the example of the hotel industry in Poland and Turkey were analysed.

11p trinhthamhodang11 04-05-2021 16 1   Download

In recent years, tourist accommodation establishments have been growing in both quantity and quality, making an important contribution to the development of tourism products, socio-economic development in local. Expected to 2020, Vietnam's economy will continue to witness the boom of the accommodation service business with more than 20 million foreign visitors visiting and the outstanding growth of the hotel service industry.

12p tamynhan6 14-09-2020 35 2   Download

This article is devoted to formulation of development strategy for tourism and hospitality industry.

8p orianahuynh 08-06-2020 30 3   Download

There are no recent statistics determining the size and scope of the inbound incentive travel market. The last estimates were provided in a report commissioned by the British Tourist Authority and partners in 1996, which calculated the value of inbound and domestic incentive travel (excluding air travel) to be in the region of £165 million per year. The fact that hotels do not differentiate between conference and incentive travel group bookings, makes it difficult to track occupancy levels.

41p bi_ve_sau 05-02-2013 73 6   Download