Research " THE RELATIONSHIP BETWEEN EMPLOYEE TURNOVER AND CUSTOMER SERVICE QUALITY IN CASINO RESTAURANTS "

THE RELATIONSHIP BETWEEN EMPLOYEE TURNOVER AND CUSTOMER SERVICE QUALITY IN CASINO RESTAURANTS The remaining panels present models for measures relating to school continuation rates, defined as one minus the cumulative dropout rate. In Panel C, the dependent variable is the fraction of students from the NELS 8th grade sample who were still in school at the time of the 12th follow-up survey four years later. The background index used is the same as that used in Panel B; it is a strong predictor of continuation rates but there is no evidence that it is a stronger predictor in high-choice markets....