The international hotel industry

In recent years, the hospitality Industry has overcome numerous challenges to initiate green practices. Greater interest in customers green behaviours has led the hotel industry to practice more environmentally friendly activities. Therefore, this study aims to identify the factors that influence customers in visiting green hotels in Malaysia. The theory of planned behaviour (TPB) has been embedded to investigate the factors. Data was collected via questionnaires through online by invitation through email and offline from travellers in selected airports.

10p longtimenosee10 26-04-2024 1 1   Download

In this paper the components of tourism infrastructure were investigated by considering the supply chain management effects. One of the most important components of tourism infrastructure is the hotel industry. In recent years, the quantity of means of collective placement in the Republic of Tatarstan increased. In the republic, means of placement of almost all categories are presented, among them there are also representatives of such large hotel chains as Hilton, Marriott, ark Inn, Ramada, Ibis. The food industry is also an integral part of tourism infrastructure of the region.

5p longtimenosee10 26-04-2024 1 1   Download

The purpose of this paper is to investigate the impact of total quality management practices on corporate social responsibility in Malaysian hotels using the supply chain management model, namely, the supply chain operations reference model (SCOR). While considering the Malaysian hospitality industry, the database was developed. For a sample of 250 Malaysian hotels, with 3-5 stars, the database comprised of representative parameters related to CSR and TQM.

11p longtimenosee09 08-04-2024 0 0   Download

An empirical assessment of the theoretical framework for this study included a survey of 120 employees that working in 4 hotels around Klang Valley that have an experience using smart housekeeping trolley. This study aims to examine the influence of perceived usefulness, perceived ease, perceived innovativeness of technological advancement in housekeeping towards employee intention.

7p longtimenosee07 29-03-2024 4 1   Download

The tourism industry involved various industry such as transportation industry, food and beverages industry, hospitality industry, and many other related industries. The main purpose of this study was to investigate the linkage between tourism supply chain integration with tourist satisfaction and loyalty. The target respondents in this study were people come to Oman for tourist purpose, stop at Salalah International airport, stay at hotels, apartments, and visit major tourist locations and shopping centres.

10p longtimenosee06 27-03-2024 2 2   Download

The research investigates the role of of supply chain strategy in hoteling industry and intention to book hotel Traveloka.com. The questionnaire delivered to the student that is already experiencing booking hotel via Traveloka.com. The results show that the attitude positively influences the intention to book the hotel. The higher of the individual attitude toward the Traveloka.com application, the higher the intention to book the hotel online.

10p longtimenosee04 06-03-2024 4 0   Download

Part 1 of ebook "Accounting and financial management: Developments in the international hospitality industry" provides readers with contents including: performance management; information management; performance measurement in independent hotels; productivity in the hospitality industry, how to measure productivity and improve process management; developing a benchmarking methodology for the hotel industry;...

319p tuongnhuoclan 27-11-2023 5 5   Download

Continued part 1, part 2 of ebook "Accounting and financial management: Developments in the international hospitality industry" provides readers with contents including: asset management; hotel asset management; a management accounting perspective on hotel outsourcing; sale and leaseback transactions in the hospitality industry; hospitality firm risk determinants and value enhancement; career directions in financial management in the hospitality industry;...

176p tuongnhuoclan 27-11-2023 7 4   Download

Ebook "Check your English vocabulary for leisure, travel and tourism" provides exercises to help teach and build English vocabulary relevant to the hotel, tourism and catering industries. It has been written both for students studying towards professional exams and for those who want to improve their specialist communication skills. The material covers general and topic-specific vocabulary, as well as grammar and use of English, comprehension, pronunciation and spelling.

81p dangsovu 20-10-2023 9 7   Download

Ebook "High season: English for the Hotel and Tourist industry (Student's book)" with 12 unit, provide readers with content about: types of accommodation; hotel facilities; staffing and internal organization; reservations and check-in; hotel and restaurant services; money matters; dealing with complaints; off-site services; the business traveller;...

176p damtuyetha 16-02-2023 27 15   Download

Ebook "High season: English for the Hotel and Tourist industry (Workbook)" is a topic-based course for trainees and employees in the hotel and tourist industry. It introduces and practises the language skills necessary for dealing with English-speaking guests and for negotiating with English speakers within the industry. The source materials have been put together with the co-operation of a number of hotel chains, independent hotels, and tour operators. The reading passages include many authentic hotel documents, as well as a variety of articles from newspapers and trade magazines.

82p damtuyetha 16-02-2023 27 12   Download

Part 1 of ebook "Travel and tourism public relations: An introductory guide for hospitality managers" presents the following content: the travel and tourism industry and PR’s role in it; PR at hotels and lodging establishments; restaurant public relations; transportation public relations;...

127p damtuyetha 09-01-2023 20 4   Download

Continued part 1, part 2 of ebook "Managing tourism and hospitality services: Theory and international application" presents the following content: managing staff–customer relations; emotional labour and coping strategies; service ethics for ecotourism guides; researching tourism and hospitality service management; researching and managing tourism and hospitality service - challenges and conclusions;...

168p damtuyetha 09-01-2023 7 3   Download

Part 1 of ebook "Accommodation management: Perspectives for the international hotel industry" presents the following content: the context of provision; the supply of accommodation; hotel grading schemes; marketing hotel accommodation; accommodation strategy and accommodation stock in the hotel industry; accommodation development: a public sector perspective; accommodation, hotels and the legal framework;...

100p damtuyetha 09-01-2023 8 3   Download

Continued part 1, part 2 of ebook "Accommodation management: Perspectives for the international hotel industry" presents the following content: key performance areas; front office management; housekeeping management in the contemporary hotel industry; hotel engineering and maintenance; conference and convention management; facilities management and design;...

160p damtuyetha 09-01-2023 9 3   Download

The paper outlines the challenges and difficulties that the hospitality industry in Vietnam is facing in managing human resources to cope with the growing demand for both Tourism and Hotel. These issues have a huge impact on ensuring the service quality in the hospitality industry to meet the expectations of both domestic and international customers.

6p viwinter2711 05-10-2021 12 1   Download

In recent years, tourist accommodation establishments have been growing in both quantity and quality, making an important contribution to the development of tourism products, socio-economic development in local. Expected to 2020, Vietnam's economy will continue to witness the boom of the accommodation service business with more than 20 million foreign visitors visiting and the outstanding growth of the hotel service industry.

12p tamynhan6 14-09-2020 35 2   Download

part 2 book “pearson new international edition “ has contents: the housekeeping department, the maintenance department, food service and meeting management in limited-service hotels, hotel accounting, food and beverage operations - full-service hotels, safety and security, careers in the lodging industry.

200p tieu_vu13 06-08-2018 36 2   Download

English for International Tourism is the first multi-level series designed specifically for the hotel and tourism industry!. This course focuses on the grammar, vocabulary, and skills needed for professional communication in this fast-paced industry.

150p nicholasdat 12-01-2015 409 116   Download

English for International Tourism is a multi-level course for students who need English for professional communication in the hotel and tourism industries. Illustrated with material from Dorling Kindersley’s Eyewitness Travel Guide series and authentic material from companies within the tourist industry this, the intermediate level book, presents effective communication strategies for workplace situations such as giving advice, taking bookings and dealing with complaints.

146p danghuypk 23-09-2013 584 142   Download