The management quality

Policymakers and healthcare managers globally are increasingly focused on collecting Patient Experience (PE) Data to identify information and issues that require improvement for enhancing service quality. For several years, the Ho Chi Minh City Blood Transfusion and Hematology Hospital has prioritized improving patient experience and satisfaction with its services.

12p vihatake 06-01-2025 3 2   Download

The article uses analytical and synthetic research methods and methods of collecting secondary data for clarification Current status of publishing activities in Ho Chi Minh City and Propose solutions to improve the quality of publishing activities in the City in the near future.

11p gaupanda068 02-01-2025 2 2   Download

This study focuses on identifying common mistakes and researching solutions to improve the quality of survey and design work for construction investment projects at Binh Duong Construction Inspection Consulting Co., Ltd. The results of this study not only support both the company and investors in minimizing risks and costs for construction projects but also contribute to the sustainable development of the construction industry generally.

6p vibenya 31-12-2024 3 1   Download

Feigenbaum xây dựng quan niệm TQC từ năm 50 khi làm lãnh đạo General Electric chịu trách nhiệm về QLCL và nghiệp vụ sản xuất. TQC được định nghĩa như sau: “một hệ thống hiệu quả hợp nhất các nỗ triển khai, duy trì và cải tiến chất lượng của các bộ phận khác nhau trong một tổ chức sao cho có thể sản xuất ở mức kinh tế nhất thoả mãn người tiêu dùng". Người chịu trách nhiệm về chất lượng không phải là cán bộ kiểm tra mà chính là những người làm ra sản phẩm, người đứng máy, đội trưởng, khâu giao nhận hàng, cung ứng,.. tuỳ vào...

26p bestcarings_com_vn 15-11-2010 160 51   Download

ISO là một tổ chức phi chính phủ quốc tế về tiêu chuẩn hóa, ra đời và hoạt động từ ngày 23/2/1947, Trụ sở chính đặt tại Geneve (Thụy sỹ). ISO có tên đầy đủ là: “THE INTERNATIONAL ORGANIZATION FOR STANDARDIZATION” Các thành viên của nó là các Tổ chức tiêu chuẩn quốc gia của hơn một trăm nước trên thế giới. Việt Nam là thành viên chính thức thứ 72 từ năm 1977. Cơ quan đại diện là Tổng cục tiêu chuẩn-Đo lường-Chất lượng. ...

75p bestcarings_com_vn 15-11-2010 151 32   Download

Chapter 8 - Quality management. In this chapter, students will be able to: To be aware of the differences of quality management in the public and private sectors, to understand the key issues associated with quality measurement in the public sector, to be aware of the major quality assessment instruments used in the public sector, to understand the key obstacles to and success factors in quality improvement in the public sector, to understand how the quality of public governance might be assessed.

26p tangtuy02 08-03-2016 59 4   Download

Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the formally appointed team, the informally appointed team, why do people join teams? changing a group into a team, total quality management,...

21p trueorfalse8 07-09-2017 38 2   Download

Chương 1 khái quát về quản trị chất lượng dịch vụ. Nội dung cụ thể được trình bày trong chương này gồm có: Khái niệm, đặc điểm và các yếu tố cấu thành dịch vụ; khái niệm, đặc điểm chất lượng dịch vụ; khái niệm, đặc điểm, nguyên tắc quản trị chất lượng dịch vụ; chức năng và chu trình quản trị chất lượng dịch vụ.

51p deja_vu6 02-04-2018 218 34   Download

Chương 5 đề cập đến vấn đề về đảm bảo và cải tiến chất lượng dịch vụ. Nội dung cụ thể trong chương này gồm có: Đảm bảo chất lượng dịch vụ, cải tiến chất lượng dịch vụ, phát triển các tiêu chuẩn dịch vụ. Mời các bạn cùng tham khảo.

30p deja_vu6 02-04-2018 157 24   Download

Lecture Information technology project management (Eighth Edition): Chapter 8, after studying this section will help you understand: Understand the importance of project quality management for information technology (IT) products and services; Define project quality management and understand how quality relates to various aspects of IT projects; Describe quality management planning and how quality and scope management are related.

67p cuchoami2510 18-02-2022 26 6   Download

This examination explores the effect of foreign direct investment on the supply chain management and balance of payment in Iraq market. The study is conducted in Iraqi circumstances focusing on the time period of 2005-2017 by considering the supply chain management. Johansen-Juselius co integration technique has been employed to measure the association among variables of interest which is FDI, CAB and GDP. In this context of particular importance are management concepts such as supply chain and chain quality management concepts.

6p longtimenosee09 08-04-2024 12 2   Download

The system of relations between the consumer and the seller has many factors that shape the dynamics of the market of goods and services based on the supply chain strategy. Supply chains satisfy customers by striving for delivering the right products to the right place at the right time, at the right quality and at the right quantity within an increasingly faster pace and lower cost. Theories of social entropy consider the system of social relations from the standpoint of the equilibrium of systems and their disproportion.

6p longtimenosee09 08-04-2024 9 0   Download

This paper examines the relationship between employee commitment and supply chain integration dimensions by Leader-Member Exchange (LMX) to explain several performance measures, such as flexibility, delivery, quality, inventory and customer satisfaction. So three elements shape leadership in Leader-Member Exchange (LMX) theory as a relationship and process are investigated. LMX quality is important for the company, because it relates to employee behavior and attitudes, including improving employee performance.

13p longtimenosee09 08-04-2024 8 0   Download

The research reported herein has demonstrated that pervious pavements can be introduced as a sustainable stormwater management initiative and as a key Water Sensitive Urban Design feature to deliver numerous benefits to the environment. The outcomes from the study will be useful in designing environmentally friendly car parks, pedestrian paths, light traffic drive ways, sporting grounds and public areas in the future.

244p runthenight05 01-03-2023 12 3   Download

The primary value of this work and the main input into the research of this topic is, in the opinion of the author, in highlighting the psychological effects of implementing design management into an organization. The awakening of a „creator‟ in each and every worker, and the creation of individual satisfaction with the job and the working environment not only raises the productivity and quality of output, but also improves the psychological climate within the organization and raises the feelings of self-worth and quality of life of its employees.

172p runthenight07 01-03-2023 12 3   Download

The study examined the effect of education decentralisation on the practice of community participation in the Philippines. Decentralisation, as an institutional reform initiative in education, is a complex and contested concept resulting in a wide range of responses that addresses system-wide issues to improve access and quality of education. It had been a consistent theme in education reform in recent decades and its introduction brought about several permutations in application and meaning that have achieved mixed results.

271p runthenight04 02-02-2023 4 1   Download

The aim of the research is to explore the effects of Thai culture on the efficacy of Western modelled performance management (PM) in a cross-cultural setting. Thailand is becoming increasingly important to Australian businesses, particularly in view of the ASEAN Economic Community Plan, which is now in its final stages implementation (ASEAN 2015). The primary data for this study was sourced from 43 semistructured and in-depth interviews with 30 participants.

264p runthenight04 02-02-2023 10 2   Download

This thesis explores the views and experiences of academics involved in short-term international teaching assignments and the specific strategies employed by universities to manage and support their career success and work-life balance. Accordingly, this thesis examines the challenges faced, and the type and quality of support that might be deemed as appropriate for academics.

233p runthenight04 02-02-2023 10 3   Download

This thesis extends research on marketing communication and promotional mix strategies. Extant literature reveals that there is a dearth of academic research and literature on marketing communication, promotional mix, and IMC in Lao PDR HEIs. Promotional mix is defined as a form of marketing communication consisting of advertising, publicity, sales promotion, direct marketing, personal selling, events, and sponsorships. Promotional mix tools have been employed as a significant component of marketing communication strategies.

196p runthenight04 02-02-2023 12 3   Download

This study’s analysis of the discrepancy/gap between expectations and perceptions of the quality of service, identifies deficiencies and areas of dissatisfaction that offer opportunities for university managers to improve overall student services, to build a long-term relationship with the customers, and to improve the institution’s reputation.

288p runthenight04 02-02-2023 12 3   Download