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Competitive advantage and its supply chain strategy for performance of shipping agents at Penang Port, Malaysia
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The purpose of study "Competitive advantage and its supply chain strategy for performance of shipping agents at Penang Port, Malaysia" is to analyse the relationship between competitive advantage, management knowledge, social networking and performance mediated by internationalization. A self-administered questionnaire was adopted to perform a systematic collection of data from shipping agents and shipping organisations in Penang Port.
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