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Lecture Marketing management: Chapter 7 - Phillip Kotler, Kevin Lane Keller

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Chapter 7 - Analyzing business markets. In this chapter, we will address the following questions: What is the business market, and how does it differ from the consumer market? What buying situations do organizational buyers face? Who participates in the B2B buying process? How do business buyers make their decisions? How can companies build strong relationships with business customers? How do institutional buyers and government agencies do their buying?

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Nội dung Text: Lecture Marketing management: Chapter 7 - Phillip Kotler, Kevin Lane Keller

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