Electronic word of mouth

Nghiên cứu này xem xét tác động của truyền miệng điện tử - EWOM (Electronic Word of Mouth) đến ý định mua mỹ phẩm thuần chay của người tiêu dùng tại thành phố Hồ Chí Minh. Tác giả chủ yếu sử dụng phương pháp định lượng, dữ liệu được khảo sát theo phương pháp quả cầu tuyết vào tháng 6/2023 từ 544 đáp viên tại thành phố Hồ Chí Minh là những người đã và đang mua mỹ phẩm thuần chay (Cocoon, Herb n’ Spice, Naunau, Baresoul, Lush, Arbonne…).

12p viormkorn 27-09-2024 5 1   Download

The purpose of this study is to investigate the impact of Electronic word of mouth through social networking platforms on purchase intention of Vietnamese customers in cosmetics field. To conduct the study, the author built up five hypotheses based on the previous studies about EWOM. The outcomes obtained from the data analysis have made the picture clearer when among different factors of eWOM, the quality of eWOM information, the attitude of eWOM information regarding cosmetics have positive impact on cosmetic purchase intention of Vietnamese customers.

20p toduongg 24-08-2024 1 0   Download

This study aims to evaluate the influence of electronic word-of-mouth (eWOM) on the tourist preference for the Hue tourism destination. From the surveyed data of 298 domestic tourists, we conduct Logistic Regression analysis to investigate the relationship between eWOM about the destination, the destination's image (eWOM_IM), facilities (eWOM_FA), and tourists' preference for the destination (PREF).

15p toduongg 24-08-2024 3 1   Download

Mục tiêu của nghiên cứu này là để tìm hiểu về tác động của các đánh giá trực tuyến về thái độ của người tiêu dùng. Các kết quả nghiên cứu trước đây cho thấy các yếu tố của eWOM như chất lượng đánh giá, giá trị, uy tín và số lượng ảnh hưởng đến thái độ của người tiêu dùng đối với sản phẩm.

8p tomjerry008 11-12-2021 29 1   Download

Identifying whether there are any differences between two groups with real estate purchase intention to live in, who prefer townhouse, villas and those interested in apartment building under the relationship between EWOM perception and real estate purchase intention in Vietnam. Proposing recommendations to use EWOM in developing information channels through the Internet in order to promote real estate market in Vietnam.

0p angicungduoc11 17-04-2021 36 4   Download

The research focuses on consumer intentions for eWOM and purchase in the period of internet connection. Therefore, targeted objects are identified as individual consumers from over 18 years of age, who are currently using social networks or online communication platforms, and can independently making purchase decision (called for connected spenders).

24p trinhthamhodang1217 14-01-2021 34 3   Download

Through the results of the literature review, the author found that previous studies on eWOM in Vietnam have not has research and evaluation of factors related to the existence of fake eWOM information (Fake eWOM); the fake eWOM can increase consumer skepticism about this kind of useful information and if businesses abuse this kind of information, consumers will no longer believe in real eWOM information.

27p mmlemmlem_124 22-12-2020 11 3   Download

In this study, data is collected from employees of Indonesian ICT companies. Clusters were formulated, and respondents were selected randomly.

12p tocectocec 24-05-2020 33 0   Download

The aim of the present study is to examine the influence of website quality on consumer’s e-loyalty, noting the mediating role of e-trust, e-satisfaction, and perceived enjoyment. Besides, this study examines the consequence of consumer’s e-loyalty.

20p tohitohi 22-05-2020 44 4   Download