Relationship marketing

Chương 4 Hành vi khách hàng & Nghiên cứu thị trường nằm trong bài giảng thương mại điện tử nhằm trình bày về các kiến thức: hành vi khách hàng trực tuyến, Mass marketing, segmentation marketing & one-to-one marketing (relationship marketing), cá nhân hóa, lòng trung thành & sự thỏa mãn và nghiên cứu thị trường trực tuyến.

54p little_12 23-06-2014 252 9   Download

Nội dung chương 5 - Chiến lược phân phối & CRM trình bày tác động của internet và bối cảnh mới, lợi thế cạnh tranh bền vững, cấu trúc kênh phân phối, phát triển quyền lực của nhà phân phối, nhu cầu giảm chi phí kênh phân phối; khái niệm CRM, hoạch định chiến lược CRM, công nghệ số trong triển khai CRM.

37p uocvong09 19-10-2015 139 22   Download

Lectures "Marketing management - Chapter 5: Creating long term loyalty relationships" provides students with the knowledge: What are customer value, satisfaction, and loyalty, and how can companies deliver them; what is the lifetime value of customers, and how can marketers maximize it;... Invite you to refer to the disclosures.

21p doinhugiobay_13 26-01-2016 94 6   Download

Bài giảng Giữ khách hàng bằng quan hệ gồm có những nội dung chính sau: Tiếp thị dựa trên quan hệ, giữ khách vs. thu hút khách hàng, chu kỳ sống của khách hàng, các thành phần của tài sản khách hàng, 4P và chu kỳ sống của khách hàng. Mời các bạn cùng tham khảo.

30p tangtuy18 12-07-2016 101 9   Download

Bài giảng Digital branding (Xây dựng thương hiệu kỹ thuật số): Bài 7 - Tạo dựng lòng trung thành & ủng hộ thương hiệu thông qua xây dựng mối quan hệ với khách hàng trình bày về tiếp thị mối quan hệ (Relationship Marketing), quản trị quan hệ khách hàng (CRM), quản trị quan hệ khách hàng trên mạng xã hội (Social CRM).

27p maiyeumaiyeu20 16-11-2016 139 41   Download

Lecture "Marketing management - Chapter 4: Creating Long-Term loyalty relationships" presentation of content: Steps in a customer value analysis, establishing value, measuring satisfaction, maximizing customer lifetime value, estimating lifetime value,... And other contents.

28p bautroibinhyen11 03-01-2017 68 5   Download

Chương 5, 6, 7, 8 gồm có những nội dung chính sau: Quản lý Mạng lưới và đối tác trong CRM, công nghệ thông tin và tự động hóa lực lượng bán hàng, marketing và dịch vụ, quản trị xung đột và duy trì sự hài lòng của khách hàng, tổ chức và đánh giá hoạt động CRM. Mời các bạn cùng tham khảo.

51p lovebychance07 12-07-2021 107 16   Download

Lecture Electronic commerce - Chapter 4: Consumer behavior, market research, and advertisement learning objectives: Describe the factors that influence consumer behavior online. Understand the decision-making process of consumer purchasing online. Describe how companies are building one-to-one relationships with customers. Explain how personalization is accomplished online. Discuss the issues of e-loyalty and e-trust in EC. Describe consumer market research in EC.

55p caphesuadathemtac 09-11-2021 28 4   Download

The current research examines the relationship of the Entrepreneurial supply chain dimensions (proactive approach, innovation, risk management and customer focus) with the supply chain strategies (undifferentiated marketing strategy, concentrated marketing strategy and differentiated marketing strategy). The focus of this investigation is to explore the role of adoption of entrepreneurial supply chains in the identification and selection of the appropriate strategy for the target market in the context of general company foe batteries manufacturing.

11p longtimenosee09 08-04-2024 11 1   Download

Despite an increase in governments' demand for private participation in infrastructure, Public-Private Partnerships (PPPs) have received low engagement from the private sector in the task of bridging infrastructure gaps in emerging markets. Previous literature in the field mainly focuses on the effects of PPPs from the governments' perspective and it is inconclusive in its examination of the advantages and disadvantages of the private sector's participation.

235p runthenight04 02-02-2023 8 2   Download

This research provides insights into understanding the impacts of mobile money services on financial capability, consumer wellbeing and subsistence entrepreneurship. The specific natures of the impacts are unique to the cultural contexts and needs of each society. This research contributes to the broad literature on the impacts of mobile money services on subsistence marketplaces from a theoretical perspective. This research also contributes valuable insights into the broader work of researchers, practitioners and policymakers seeking to improve people’s livelihoods through technology.

250p runthenight04 02-02-2023 12 2   Download

This thesis examines the capital structure choice of Australian firms with an emphasis on the impact of market timing and liquidity considering 1438 available firms for the period, 1997 to 2005. The relationship between capital structure and its determinants is the main focus of this thesis, with four empirical analyses. These analyses are all conducted within the Baker and Wurgler (2002) and Hovakimian (2006) models with both pooled ordinary least squares (OLS) and fixed effect panel analysis.

211p runthenight04 02-02-2023 14 2   Download

This research focuses on young adults aged 18-29 years in their relationship-formation phase, to gain greater insights that inform prevention-based social marketing campaigns. Research questions: The main research question was: How does economic abuse manifest in young adult relationships? There were three sub-questions: What is the prevalence of economic abuse among young adults? What is the lived experience of economic abuse in young adult relationships? And what factors are associated with economic abuse among young adults in relationships?

223p runthenight04 02-02-2023 5 2   Download

Many East Asian economies experienced rapid economic growth since the early 1960’s, with Singapore and Malaysia being two of the best performers. Various factors have contributed to this growth. They include export-orientated policies, capital investment, a market-friendly approach and an institutional regulatory framework that attracts foreign investors. Another factor is the role of human capital in the form of formal and informal education. Human capital has been researched at both the theoretical and empirical levels.

247p runthenight04 02-02-2023 8 2   Download

This thesis contributes to our understanding of the ASEAN group, focusing on the ASEAN5 with particular attention paid to asset pricing and the linkages between equity markets, GDP and trade. A further motivation for this thesis lies in the importance of emerging markets. The ASEAN5 equity markets and their economies have only recently been freed from many of the regulatory constraints that bound their economies.

209p runthenight04 02-02-2023 13 3   Download

The aim of this thesis is: To examine and evaluate commercial property market forecast theory and models used in forecasting market performance; to define and analyse downside risk exposure and strategies to manage risks in a real estate environment; to test the accuracy of commercial property market and economic forecasts and to determine whether they capture downside risks; to analyse and discuss the relationship between property forecast errors and economic forecast errors; to explore the current state of the australian commercial property market forecasting practice and its exposure to ...

403p runthenight04 02-02-2023 10 4   Download

The objectives of the study are: to extend the literature in several ways. First, the relationship between strategictype and organisational capabilities has been predominately investigated in the context of the private sector, not the public sector; To provide evidence about the comparative impacts of two contemporary control devices adapted by management of GBEs, as organisations that operated in a nexus between private sector market conditions and public sector ownership and oversight conditions; To provide evidence about the mix of congruency factors (i.e.

261p runthenight04 02-02-2023 9 2   Download

With a view of providing investors with a better understanding of the risk and return relationship in the A-share market over the past decade, this thesis adapts several empirical models to the circumstances in China and conducts four empirical analyses. The analysis is undertaken employing the returns on the Chinese A-share market, the Chinese B-share market and the Hong Kong H-share market together with a series of developed stock markets.

196p runthenight04 02-02-2023 10 3   Download

This research focuses on the emerging overseas investor determinants for the Australian residential property market subsequent to the GFC 2008. The aim of this study is to determine whether there is historical evidence and whether there are emerging trends to support the existence of a significant relationship between overseas investors and residential housing markets’ performance. This research will first examine the established residential property market performance in metropolitan Melbourne and two Melbourne suburbs which have attracted substantial overseas investment interest.

297p runthenight04 02-02-2023 11 3   Download

The subject of the survey is the managers of the enterprise , including the director, deputy director of the enterprise , or the manager , in charge of corporate social responsibility, head of human resources or marketing manager. of enterprises in the Mekong Delta.

23p beloveinhouse10 28-11-2021 24 2   Download