and banking services

Lesson "Cross selling of Banking Products and Financial Services" provide readers with knowledge about cross-selling products at banks that need to meet the following factors: customers, products and sellers. Therefore, banks must develop their own cross-selling strategy, which must clarify issues related to the selection of target customers, to product selection, product packaging and marketing. It is impossible to ignore the training of professional sales staff. We invite you to consult.

25p mrh155 26-09-2022 34 4   Download

Determining the factors affecting the intention of individual customers to choose online banking services at Vietnamese commercial banks. Measure and evaluate the impact of each factor on the intention of individual customers to choose online banking services at commercial banks in Vietnam. Proposing some administrative implications to develop online banking services of individual customers at Vietnamese commercial banks.

31p kethamoi12 15-05-2021 13 4   Download

Building and testing the relationship between elements of relational bonds and the individual customer loyalty through satisfaction; At the same time, testing the relationship between switching costs and individual customer loyalty. Provide administrative implications, suggestions for banking service providers in maintaining and enhancing individual customer loyalty.

22p kequaidan11 17-04-2021 12 1   Download

The objective of this study is to explore the factors that influence Vietnamese consumers' intention and decision to use bank cards. From there, propose appropriate policy implications for each consumer stimulating product for customers to use bank card products and services.

27p trinhthamhodang1217 14-01-2021 30 5   Download

The thesis focuses on studying the factors affecting the usage behavior of Vietnamese individual customers for international bank card services, thereby proposing solutions and recommendations to develop International bank card services in Vietnam today.

33p trinhthamhodang8 20-10-2020 18 2   Download

The dissertations research objectives are to propose solutions to develop retail banking services in BIDV by 2025 before the wave of digitization of banking activities.

27p caygaocaolon7 17-09-2020 25 1   Download

The thesis aims to improve service quality, increase customer satisfaction, promote voluntary behavior, voluntarily obey the law participating in motor vehicle civil liability for third parties.

0p cothumenhmong6 17-07-2020 20 1   Download

This article aims at examining the Relationship between Microfinance and Economic Development in Developing Nations

9p guineverehuynh 18-06-2020 20 1   Download

A person who pursues an innovative idea with the potential to solve a community problem is known as social entrepreneur. These individuals are willing to take on the risk and effort to create positive changes in society through their initiatives.

6p guineverehuynh 19-06-2020 38 2   Download

The study found that, there is a very close relationship between bank credit to a sector and contribution of that sector to GDP in the entire three sectors. The study also found that, there is an imbalanced growth in Indian economy over the years.

8p guineverehuynh 21-06-2020 15 2   Download

In this study a set of research questions were asked to the respondents to identify the impact of financial literacy on customer satisfaction towards banking services. It was found that level of financial literacy was low among the respondents and there is no significant impact of financial literacy on overall customer satisfaction.

8p guineverehuynh 22-06-2020 31 1   Download

The issue is of importance to address the often raised concerns of differences in working and quality of services provided by public and private sector banks.

12p guineverehuynh 22-06-2020 13 1   Download

In today’s era of globalization the customers are more and more demanding and their expectations are changing with time in terms of various aspects like Quality, Quick & Effective service.

7p guineverehuynh 22-06-2020 17 3   Download

The theoretical and practical basis of the state management of commercial business payment services in domestic payment of commercial banks.

31p quenchua 28-09-2019 39 6   Download

Theoretical considerations on factors affecting purchase intention and the factors affecting the customers' intention to use Ebanking services at commercial banks in Vietnam. Studying individual customers in some cities: Hanoi, Ho Chi Minh City. The study period: From 2015 to 2017.

25p bibianh 25-09-2019 54 3   Download

The thesis is limited to assessing the current situation of access to basic banking products and services of individuals in the Northern Delta provinces, especially those living in rural areas and people with low income. The reason why the Northern Delta was chosen for this research is that this is the region where most people in rural areas earn there living mainly on agricultural activitives, have low income and only can access to basic financial services. The region is more limited than other regions in the country.

23p dungmaithuy 18-09-2019 32 3   Download

The thesis identifies the factors affecting individual customers in the acceptance and use of Mobile Banking and thereby offers suggestions for commercial banks to adjust to attract individual customers to use Mobile services Banking in Vietnam.

0p dungmaithuy 18-09-2019 59 6   Download

Abstract of Doctoral thesis: Quality of financial- banking services in the commercial banks of Vietnam be an important contribution to the commercial banks of Vietnam in improving the service quality to increase competitive advantage in the financial market.

33p nhokbuongbinh91 24-11-2016 69 7   Download

Overall aim: Researching techniques forapplying of statistical methods in evaluating QoS, then proposing a plan to investigate QoS of commercial banks in general and the Joint Stock Commercial Bank of Investment and Development of Vietnam (BIDV) in particular.

16p change06 14-06-2016 33 4   Download

Research objectives: To research an overview of e-banking service quality, customer satisfaction, customer loyalty, switching cost, customer trust and the relationship among variables; to develop a research model on the relationship among e-banking service quality, customer satisfaction and customer loyalty affected by intermediate factors including switching cost and customer trust in e-banking sector in Vietnam.

12p change01 05-05-2016 84 8   Download