Relationship management

Compensation for medical damage liability disputes (CMDLD) seriously hinders the healthy development of hospitals and undermines the harmony of the doctor-patient relationships (DPR). Risk management in the DPR has become an urgent issue of the day. The study aims to provide a comprehensive description of CMDLD in China and explore its influencing factors, and make corresponding recommendations for the management of risks in the DPR.

10p vishanshan 27-06-2024 2 1   Download

Part 1 of ebook "Building maintenance management (Second edition)" provides readers with contents including: Chapter 1 - The changing context within which building maintenance operates; Chapter 2 - The maintenance dimension; Chapter 3 - Maintenance organisations; Chapter 4 - The design/maintenance relationship; Chapter 5 - The nature of maintenance work;...

174p mothoiphong 28-06-2024 1 1   Download

Part 1 of ebook "Social media management: Technologies and strategies for creating business value" provides readers with contents including: Chapter 1 - Introduction to social media management; Chapter 2 - Definitions, social media types, and tools; Chapter 3 - Social media strategy and return on investment; Chapter 4 - Online advertising and viral campaigns; Chapter 5 - Social customer relationship management;...

129p giangmacvien 22-06-2024 1 1   Download

Part 1 of ebook "Strategic marketing issues in emerging markets" provides readers with contents including: consumers in emerging market; the study of consumer discrete emotions; consumer behaviour in emerging markets; customer relationship management in emerging markets; marketing tactics; distribution challenges in emerging markets; retailing in emerging markets; rural marketing issues in emerging markets;...

142p giangmacvien 22-06-2024 1 1   Download

Part 2 of ebook "Strategic marketing issues in emerging markets" provides readers with contents including: digital marketing; strategic application of mobile couponing in Indian market; digital disruption in emerging markets; multinational marketing; challenges in customer relationship management with export customers; rising ethnic nationalism and protectionism; business to business marketing; business strategy;...

219p giangmacvien 22-06-2024 2 1   Download

Part 2 of ebook "Boundary spanning elements and the marketing function in organizations: Concepts and empirical studies" provides readers with contents including: the mediating role of role stress in the relationship between goal orientation and job satisfaction among salespersons; management interventions and prosocial behaviours; customer responses to service failure and recovery experiences; boundary objects and end user engagement;...

89p giangmacvien 22-06-2024 1 1   Download

Part 1 of ebook "Business relationship management and marketing: Mastering business markets" provides readers with contents including: basic principles of business relationship management; theoretical perspectives of business relationships; analysis, goals and strategies of business relationship management; strategies of business relationship management;...

199p giangmacvien 22-06-2024 1 1   Download

Part 2 of ebook "Business relationship management and marketing: Mastering business markets" provides readers with contents including: implementation of business relationship management; instruments of business relationship management; internal implementation of business relationship management; customer relationship management;...

143p giangmacvien 22-06-2024 1 1   Download

Ebook "Chinese strategic decision-making on CSR" to provide a comprehensive CSR literature review, analyze corporate social responsibility (CSR) issues from the strategic decision-making (SDM) perspective, and investigate the process of managers’ CSR- related SDM in China. In particular, it utilizes content analysis to examine selected CSR articles from published studies, in order to evaluate the trends in CSR theory development as well as to identify the variables, constructs, and relationships within CSR theory.

168p giangmacvien 22-06-2024 1 1   Download

Part 1 of ebook "Consumer brand relationships: Meaning, measuring, managing" provides readers with contents including: love and brand relationships; role of brand love in consumer brand relationships; personality and social groups, and brand relationships; product type and personality in brand relationships;...

184p giangmacvien 22-06-2024 2 1   Download

Part 2 of ebook "Consumer brand relationships: Meaning, measuring, managing" provides readers with contents including: measuring and managing brand relationships; a new consumer brand relationships framework; brand relationships in the commodity market; discovering and sustaining the brand bond; measuring and managing brand love;...

110p giangmacvien 22-06-2024 1 1   Download

Part 1 of ebook "Driving demand: Transforming B2B marketing to meet the needs of the modern buyer" provides readers with contents including: Chapter 1 - The issues with modern demand generation; Chapter 2 - Leading demand process transformation; Chapter 3 - Why transformation fails; Chapter 4 - Action does not equal change; Chapter 5 - Changing the marketing and sales mind-set; Chapter 6 - Aligning content to your buyer;...

97p giangmacvien 22-06-2024 1 1   Download

Part 2 of ebook "Entrepreneurial marketing for SMEs" provides readers with contents including: Chapter 7 - Internationalisation strategies; Chapter 8 - Value propositions, how to build SMEs’ offering; Chapter 9 - Pricing and distribution decisions in a context of low distribution capacity; Chapter 10 - Building brands in SMEs; Chapter 11 - Supply chain relationships management, SMEs’ partners;...

111p giangmacvien 22-06-2024 1 1   Download

Part 1 of ebook "Managing in recovering markets" provides readers with contents including: Chapter 1 - A dynamic conditional correlation analysis-­based approach to test financial contagion in developing markets; Chapter 2 - Achieving business agility through service-­oriented architecture in recovering markets; Chapter 3 - An analysis of foreign direct investment with special reference to indian economy; Chapter 4 - An empirical analysis of price discovery in indian commodity markets; Chapter 5 - An empirical study on factors affecting faculty retention in indian business schools; Chapter ...

239p giangmacvien 22-06-2024 2 1   Download

Part 2 of ebook "Managing in recovering markets" provides readers with contents including: Chapter 17 - Critical factors within organizations influencing effective use of crm solutions; Chapter 18 - Customer voices incorporated in a marketing class - a review; Chapter 19 - Demutualisation of stock exchanges in India - the corporate governance chapter; Chapter 20 - Determining the optimal price point - using van westendorp’s price sensitivity meter; Chapter 21 - Do middle-level managers have a role in strategy formulation and implementation, insights into an indian public and private sector ...

252p giangmacvien 22-06-2024 3 1   Download

Part 2 of ebook "Proceedings of the 1st AAGBS international conference on Business management 2014 (AiCoBM 2014)" provides readers with contents including: economics and finance; factors affecting external debt in Malaysia; relationship between foreign direct investment and financial development; short-run performance of Malaysian acquiring firms in cross-border mergers and acquisitions; nonlinearity between ownership concentration and firm value; bank fragility and its determinants; determinants of indirect financial distress costs;...

196p giangmacvien 22-06-2024 1 1   Download

Ebook "Retail brand equity and loyalty: Analysis in the context of sector-specific antecedents, perceived value, and multichannel retailing" provides novel implications for researchers and managers by first identifying the sector-specific main levers of retail brand equity. Second, she shows that retail brand equity and perceived value have a reciprocal relationship. The author analyzes which one of these has stronger effects on loyalty. Third, she addresses the interdependencies between brand beliefs, retail brand equity, and loyalty within multichannel retail structures.

215p giangmacvien 22-06-2024 2 1   Download

Understanding the contents and roles of strategic management accounting (SMA) is very necessary, in order to enhance applications and businesses in today’s increasingly competitive conditions. On the basis of comparing TMA and SMA to see the purposes, effects, content and conditions of application. Especially in terms of applying the results of the Industrial Revolution 4.0 to SMA. The relationship of strategic management accounting and the management of business activities of enterprises.

9p leminhvu111 07-06-2024 2 0   Download

Ebook Proceedings of the sixth international conference on Sustainable economic development and business management in the context of globalisation (SEDBM 6) - Part 2 includes papers: Factors impact on audit quality: the case of listed companies in Vietnam; Relationship between the state, market and society in sustainable economic development in Vietnam; Report on long-term sustainable public finance - some recommendations for Vietnam; report on long-term sustainable public finance - some recommendations for Vietnam; Economic linkages in tourism development to the sustainable direction; Pro...

587p zizaybay1102 03-06-2024 0 0   Download

Ebook Microsoft® CRM for Dummies includes the following main contents: The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace; Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service;...

386p zizaybay1104 29-05-2024 7 2   Download