NGHỆ THUẬT LÃNH ĐẠO
MSMH: NS301DV01
Chapter 5:
Leading Change
Purpose
After studying this chapter, you will be able to:
● Define change and explain the forces for change
● Describe types of change and explain the change
process
● Summarize the reasons for resistance to change
and possible solutions
● Present the leadership practices necessary to
implement change, including the importance of
vision
● Highlight the organization characteristics that
support change
Content
●Forces for change
●Types and process of change
●Resistance to change and solutions
●Leading change
●Creativity and improvisation
●Changing how organizations approach
change