e OflNH NGHieP Vfl PHflT TRI€N<br />
<br />
<br />
PHAT TRIEN CHUOI Cl/A HANG BAN LE CUA DOANH NGHIEP<br />
THirONG MAI VIET NAM - THIfC TRANG VA GIAI PHAP<br />
PGS.TS. Phan To Uyen<br />
Dgi hoc Kinh te Quoc dan<br />
<br />
<br />
TCf 1/1/2009, Viet Nam da chinh thifc md eifa thi trifang ban le theo cam ket gia nhap<br />
WTO. Sif kien nay mang lai nhdng thach thifc khong nho cho he thong chuoi eda hang<br />
ban le eda cac doanh nghiep thuang mai Viet Nam; tao nen mpt bdc tranh da dang, mot<br />
cuoc canh tranh ngay cang gay gat trong ITnh vdc phan phoi ban le. Day la xu the tat<br />
yeu, nhung lam the nao de he thong chudi cCfa hang ban le eda cac doanh nghiep<br />
thuang mai Viet Nam khong bi'lan at, pha san va du sUc canh tranh tren thi trudng noi<br />
dia va tUdng lai la thi trudng quoc te? Day la van de rat Idn dat ra hien nay Vi vay trong<br />
khuon kho bai viet, tac gia khai quat thuc trang chudi cCta hang ban le cua doanh nghiep<br />
thUdng mai (DNTM) Viet Nam thdi gian qua, chi rd nhdng han che, yeu kem va de xuat<br />
mot so giai phap chu yeu phat trien chuoi cCfa hang ban le cCia doanh nghiep thUdng mai<br />
Viet Nam thdi gian tdi.<br />
<br />
. Thyc tranp chuoi cUa toan cau, nhang thj tradng ban lau chuyen ban le hang hoa<br />
<br />
I hang ban le cua doanh<br />
nghiep thu'dng mai Viet<br />
Nam hien nay<br />
le hang hoa va dich vu 'vin<br />
tang tradng tdi^ 24,5%, taong<br />
dadng vdi tdng mCfc lau<br />
cua ca nadc. (xem b i n g 1).<br />
Sii phat trien manh m§ va<br />
sdi ddng cua hoat ddng<br />
NhCrng nam qua, cung vdi chuyen ban le hang hoa- djch thaong^mai da thuc day sii<br />
qua trinh ddi mdi hdi nhap kinh vu la 1.561,6 nghin ty ddn^. phat trien manh me tadng Crng<br />
te cua dat nadc, thj tradng Day la mac tang cao hdn ban cua he thdnp phan phdi ban le<br />
hang hoa, ban le cua Viet Nam so vdi da kien dau nam; neu tren khap ca niidc. TC/ chd he<br />
phat then ngay cang sdi ddng. loai tra yeu td tang gia thi v i n thdng phan phdi truyen thdng<br />
Neu nha nam 2000 tdng mac tang gan 15%.^Ve tdc dp tang (chd, quay, sap...) chiem 90%<br />
lau chuyen ban le hang hoa mac lau chuyen ban le hang (nam 1990), de'n 2(309 con sd<br />
dich vu cua Viet Nam mdi chi hoa- djch vu giCfa cac tinh, dja nay giam xudng chi cdn 40%,<br />
l i 220',411 nghin ty ddng, thi phaong thi Ha Ndi va thanh cdn lai 44% la chudi cCra hang<br />
de'n nam 2010, mac du v i n phd Hd Chi Minh thadng cd tien ich; 10% la cac sieu thj,<br />
cdn chju nhieu hau q u i va tac td'c dp cao hdn, bdi day la 2 trung tam thaong mai va 6% la<br />
ddng tJeu ciic tCr cudc khung trung tam thadng rnai Idn, cac ddn vi phan phd'i tnic tiep.<br />
hoing va suy thoai kinh te chie'm hdn tdi 30% tdng mac Ta chd chi xuat hien d Ha Ndi,<br />
<br />
Banc) 1: Tong mure ban le hang boa va doanh thu dieb vu tieu dij n g theo gia thue te<br />
Don vj: Ty dong<br />
Ca nirdc HaNol TP. Ho Cbl Minh<br />
Nam Toe do Toe do Toe do<br />
Ty dong Ty dong Ty dong<br />
tang (%) tang (%) tang (%)<br />
2000 220411.6 - 21973.0 - 57988.0 -<br />
2001 245315.0 11,30 23682.0 7,78 62319.0 7,47<br />
2002 280884.0 11,50 27842.0 17,57 71493.0 14,72<br />
2003 333809.3 18,84 30906.6 11,00 81274.6 13,68<br />
2004 398524.5 19,39 37045.9 19,86 95993.4 18,11<br />
2005 480293.5 20,52 44823.1 21,00 107977.4 12,48<br />
2006 596207.1 24,13 55817.7 24,53 136506.3 26.42<br />
2007 746200.4 25,15 67987.9 21,80 167934.3 23,02<br />
2008 1009800.0 34,99 133312 96,08 231607 37,91<br />
2009 1214532.1 20,58 157494 18,14 288802 24,69<br />
2010 1561600.0 24,5<br />
<br />
(Nguon: Nien giam thdng ke 2009, Thdi bao kinh te Viet Nam 17/1/2011)<br />
<br />
<br />
kinh Mat trii<br />
DORNHNGHI€PVflPHi^TTRI<br />
<br />
Bieu do: Cd cau theo doanh thu cua thj trirdng ban le doanh nghiep vdi ngadi tieu<br />
Viet Nam dung), C2C (giu'a ngadi tieu<br />
dung ydi ngadi tieu dung) da<br />
tao dieu kien thuan lpi cho sii<br />
C O CAU TH! TRUCXNG B ^ N LE CClA VIET NAM<br />
ra ddi cua mpt md hinh ban le<br />
mdi: kinh doanh sieu thj "io",<br />
THEO DOANH THU<br />
ciia hang "ao", ehp "io". Hinh<br />
Q Dem vj pluin plioi lr\rc tiep<br />
thCrc nay mdi chi xuat hien tai<br />
Viet Nam song da phat trien<br />
Bern vj phdn nhanh chdng do cac tru the<br />
D Sieu thi, TTTM<br />
phoi true tiep, D Ciia hang bail le ma nd mang lai. Nhieu DNTM<br />
Cira hdng bdn />% Viet Nam da biet ket hop vaa<br />
ie.44%^ 1 [—;^ ^~-,-_ kinh doanh va ban le theo<br />
wW""^ ""Cha.<br />
"x 40% dang chudi hoac tnic thudc<br />
(md hinh truyen thdng), ddng<br />
thdi md cac website de gidi<br />
' ^ ^ ^ _™ _ j^^^^^^^^^^^p^<br />
thieu va ban s i n pham cua<br />
Sieu thi. minh.<br />
TTTM, 10% Tham gia kinh dcanh tren<br />
thj tradng ban le Viet Nam cd<br />
(Nguon: Bd Cdng ThUdng) sii gdp mat cua nhieu DNTM<br />
thudc mpi thanh phan kinh te.<br />
thanh phd Hd Chi Minh, den cac ehp truyen thdng khdng Nhieu DNTM trong nadc da rat<br />
het nam 2009, c i nadc cd 446 cdn la hinh thCrc chu yeu, ma thanh cdng trong viec phat<br />
sieu thj, 78 trung tam thadng thay vao dd la cac hinh thCrc then chudi sieu thj, ciia hang<br />
mai, khoing 10.000 cCra hang phan phd'i hien dai ngay cang tien i'ch vdi thaong hieu ngay<br />
tien ich, ta dd tap nen "bac tang nha: sieu thj, CLTa hang cang dapc khang djnh tren thj<br />
tranh da dang ve he thdng chuyen doanh, cCfa hang tien tradng nha: Intimex, Hapro-<br />
phan phd'i ban Je tren thi ich. mart, Vinatexmart, Marko,<br />
tradng ndi dja (Bieu dd). Hdi nhap kinh te cung vdi sii Co.oP Mart, Fivimart, Nguyin<br />
Ngadi tieu dung ngay nay phat trie'n nha vu bao q u i Kirn, Viet Long, MediaMart...<br />
CO the de dang thoi man nhu cdng nghe thdng tin, he thdng Dien hinh trong sd do phai ke<br />
cau ve hang hoa djch yu qua Internet, sii xuat hien cua cac tdi he thdng chudi sieu thj va<br />
nhieu kenh phan phdi khac loai hinh thaong mai dien tCr CLfa hang tien ich HaproMart.<br />
nhau. Nhin vao bing 2 cho nha: B2B (giao djch giufa cac Ra ddi ngay 11/1J/2006 hinh<br />
thay, hien nay mua hang tai doanh nghiep), B2C (GiCfa thanh va phat then trong qua<br />
<br />
Bang 2: Cd cau hang hoa phan phoi qua cac kenh<br />
<br />
\ . , ^ ^ Kenh phan Tiem tap Chd Sieu thj Dai ly Cura hang Kenh long<br />
^ \ ^ phoi hoa chuyen khac<br />
doanh<br />
San pham ^^^^<br />
Dapc pham va 4.7% 2.7% 2.9% 17.0% 70.2% 2.5% 100%<br />
dung cu y te<br />
van phdng pham 28.1% 5.1% 11.7% 14.1% 35.1% 5.9% 100%<br />
Gia vi 28.9% 26.6% 28.3% 12.7% 2.7% 0.8% 100%<br />
Giay 23.5% 5.3% 11.5% 17.3% 35.7% 6.7% 100%<br />
Thgc pham che 22.8% 16.9% 37.6% 16.1% 5.9% 0.8% 100%<br />
bien<br />
Banh keo 20.5% 10.3% 21.3% 25.4% 21.3% 1.2% 100%<br />
Nhaa va cao su 3.5% 26.0% 7.0% 27.7% 34.8% 0.9% 100%<br />
Siia va s i n pham 25.6% 8.9% 27.0% 27.5% 9.4% 1.6% 100%<br />
tasu^a<br />
£)6 udng 26.2% 8.8% 23.1% 28.4% 9.2% 4.4% 100%<br />
Hoa daoc 29.1% 15.2% 33.6% 12.3% 8.7% 1.1% 100%<br />
Chung 11.0% 8.4% 15.1% 25.0% 38.4% 2.1% 100%<br />
(Nguon: ht tp://v\/ww.scribd.com^<br />
<br />
<br />
Tieii<br />
© O n N H NGHI6P Vfl PHflT TRI6N<br />
<br />
Bang 3: So li/dng diem ban le cua he thong chudi ban le cua Cong ty sieu thj<br />
Ha No! (Hapromart) qua cac nam<br />
Nam 2008 Nam 2009 Nam 2010<br />
Hinh thurc kinh doanh<br />
Trung tam thadng ma<br />
Sieu thi 22 22 40<br />
Ciia hang tien ich 15 20 50<br />
Cira hang chuyen doanh 46 99 180<br />
CCra hang/trung tam thgc pham an 14 14 72<br />
toan Haprofood<br />
(Nguon: Cong ty sieu thi Ha Ndi)<br />
<br />
trinh hdi nhap WTO, Hapro- chung loai hang hoa... ke't hpp Nang lgc tai chfnh yeu kem<br />
Mart da nd lgc xay dong mdt vdi chip'n lapc thfch nghi theo nen cac ^ DNTM Viet Nam<br />
chien lapc^phat trien he thdng nhu cau khach hang de phuc khdng the dau ta phat trien,<br />
ban le cua minh theo cac vu sg da dang cua ngadi tieu md rdng mang ladi va nang<br />
hadng chinh sau: Ddi vdi khu dung. Chfnh vi vay, thadng cao chat Igpng phuc vu khach<br />
vgc npi thanh Ha Ndi^ Hapro- hieu Co.opMart ngay cang hang. Thieu sg lien ke't giaa<br />
Mart tap trung phat trien chudi dapc ngadi tieu dung tren cac DNTM trong nadc va giaa<br />
CLfa hang tien fch quy md nhd. khap ca nadc biet den. cac DNTM vdi cac doanh<br />
Tai cac khu vgc xa trung tam, nghiep, cac hd,... s i n xua't<br />
HaproMart cho hinh thanh cac II. Mot sd van de ^at ra tix<br />
thgc trang phat trien chudi hang hda de tao ^ra chudj<br />
sieu thj Idn tai cac diem nut cung gng hang hpa dn djnh ve<br />
giao thdng. t a i cac tinh lan ciia hang ban le hang hoa<br />
cua DNTM Viet Nam thdi khdi lapng ngudn hang, da<br />
can, HaproMart^ hinh thanh dang ve chung loai,...<br />
cac dai sieu thj d nhCfng vi tri gian qua<br />
ThU nhat, Sau hdn 4 nam la ^ ThU ba, viec phat trien chudi<br />
"die dia". Vi vay, de'n cudi nam<br />
thanh vien cua WTO va hdn 2 cCra hang ban^ le theo hadng<br />
2010, he thdng chudi ban le<br />
nam md cu'a t_hj tradng ban le, hien dai ddi hdi mdt he thdng<br />
cua HaproMart da phat then<br />
he thdng chudi ban ie cua cac hau can hien dai va mang tfnh<br />
nhanh chdng len con sd la: 5<br />
DNTM trong nadc da phat chuyen nghiep cao Day la van<br />
trung tam thaong mai, 40 sieu<br />
trien theo hgdng gia tang sd de hien tai ma Viet Nam dang<br />
thj 50 CLfa hang tien fch, 180<br />
lapng cac diem ban le trong c i thieu, ta "phin cCfng" nha he<br />
cu'a hang chuyen dpanh va 72<br />
nLTdc, gia tang ty trpng cac thdng kho^bai, cac phaong tien<br />
cCra hang thgc pham an toan<br />
hinh thac ban le hien dai nha van chuyen chuyen dung, den<br />
HaproFood (Xem bing 3).<br />
trung tam thaong mai, sidu thi, "phan mem" la con ngadi va<br />
Ben canh dd phii ke tdi phaong phap lam viec trong<br />
cCra hang tien fch, cCra hang<br />
chudi he thdng ban le he thdng. Tfnh chuyen nghiep<br />
chuyen doanh... giim ty trpng<br />
Co.opMart thudc lien hiep trong kinh doanh ban le cua<br />
cac cCra hang kinh doanh theo<br />
HTX mua ban, thanh phd Hd cac DNTM Viet Nam chaa<br />
phaong thgc truyen thdng<br />
Chi Minh - Sai Gdn Co.op, ke cao, tham chf rat ye'u so vdi<br />
trong cd cau he thdng ban le<br />
ta khi sieu thi Co.opMart dau cac dd'i thu canh tranh ta qud'c<br />
cua minh^ Tuy nhien, sg phat<br />
tien ra ddi (CoopMart - Cdng te, chaa tao dapc sa lien ke't<br />
trien chudi cUa hang ban le,<br />
Quynh) ngay 9/2/1996, Sai phdi hdp giaa c i c khau ta thu<br />
cua cac DNTM Viet Nam thdi<br />
Gon Co.^op da khdng ngang mua ^den phan phdi, van<br />
gian qua cdn mang nang tfnh<br />
phat trien va trd thanh he chuyen, thgc hien cac ddn<br />
tg phat, thieu dn djnh, thieu<br />
thdng banje Idnnhat Viet Nam hang, lau chuyen hang hoa.<br />
quy hoach_cu the va'chaa ben<br />
vdi he thdng gdm 47 sieu thj Hau can cho he thdnp phan<br />
vang rat de bj tdn thaong mdi<br />
Co.opMart va^ chudi 20 cCfa phdi nha: kho b i o quan, cac<br />
khi cd bien ddng khach quan<br />
hang thgc pham an toan tien kho lanh, xe t i i chuyen dung<br />
ben ngoai.<br />
loi- Co.op Food (tfnh de'n ngiy thieu ddng bd, chaa hien dai,<br />
28/4/2010). Hoc tap kinh ThU hai, he thdng chudi cCra dac biet la chaa dat chui'n khu<br />
nghiem cua cac tap doan phan hang ban le cua DNTM Viet vg'c va qudc te. Viec td chCrc<br />
phdi nadc ngoai nha: WalMart, Nam phat trien manh, song cung gng hang hoa chu ye'u la<br />
Tesco, Carrefour,... Sai gon chu ye'u la quy md'nhd phan cd gi ban nay, chaa cd chien<br />
Co.op da^thgc hien chien lapc bd chga hop ly va thieu tfnh lapc kinh doanh "bai ban",<br />
"tieu chuan hoa", nghTa la x i y lien ke't. Vd'n lau ddng nhd nen trong dd chaa xay dang dadc<br />
dgng md hinh sieu thj, ^cCfa hang hoa cdtrong sieu thi, cira vung cung cap ngudn hang dn<br />
hang tien fch dat tieu chuan tg hang chu ye'u la hang ky giii, djnh de tieu thu.<br />
thiet ke, bd trf mat bang, he thanh toan cham, laong hang<br />
thdng quay ke, chfnh sach gia. ThU tu Cdng tac xuc tien<br />
tg mua chi chiem '20-30%. thaong mai, marketing, dg bao<br />
<br />
<br />
10 kinh te Phat trien<br />
DOflNRNGHI€PVflPH(^TTRI<br />
<br />
thdng tin thj tradng chaa dapc cai ma doanh nghiep cd, chu" 3. Cac DNTM Viet Nam can<br />
quan tam dung mCrc va chiia chaa phai ban cai ma khach cd chinh sach quan tri, dao tao<br />
cd tinh chuyen nghiep. Thieu hang can", ta dd dan tdi tinh va phat tnen nguon nhan life<br />
tinh chuyen nghiep cdn the trang kem hieu q u i trong boat theo hudng chuyen mon hoa.<br />
hien d ngudn nhin lgc chaa ddng kinh doanh va lung tung Mdt tron_g cac diem yeu chi'nh<br />
qua dao tao: Theo hiep hpi khi md cCra thj tradng. Hien cua chudi cCra hang ban le cua<br />
sieu thj Ha Ndi, trong cac sieu cac DNTM Viet Nam dang cd cac DNTM la tfnh chuyen<br />
thj, cCra hang tien lpi, cCra hang dapc the manh ve mang ladi nghiep chga cao va dpi ngu<br />
chuyen doanh cua cac DNTM cac diem ban le phan phdi nhan lgc yeu kem. Vi vay, can<br />
Viet Nam chi cd 4-5% nhan lgc rdng khap va gan bd ve van xay du'ng chaong trinh tuyen<br />
daipc dao tao chuyen nganh, hoa, hieu biet ve tap quan, chpn, huan luyen va nang cao<br />
60-70% cac sieu thj, cCra hang nhu c i u cua ngadi tieu dung tinh than va trach nhiem lam<br />
chaa sCr dung cdng nghe trong nadc. De tan dung cac viec cho nhan vien. Ben canh<br />
thdng tin vao Unh vgc q u i n ly lpi the nay, DNTM Viet Nam dd, de dap Cmg yeu cau hdi<br />
va khoang 20% don^vj mdi xay c i n coi viec thoa man khach nhap kinh te qudc te, DNTM<br />
dgng Web ddn giin vdi ndi hang la muc tieu va ddng lgc c i n thgc hien mdt loat cac<br />
dung ngheo nan. quan trpng nhat_ dd'i vdi toan chaong trinh dao tao nhan<br />
bd he thdng chudi ban le, phai vien mdi va dao tao lai ddi vdi<br />
ThU nam, Vai trp cua nha<br />
tdn trpng khach hang va coi mpt sd can bd, nhan vien_dang<br />
nadc trong viec td chac va<br />
khach hang la lgc lapng quyet hoat ddng trong chudi he<br />
quan ly he thd'ng phan phd'i<br />
djnh den sg tdn tai va phat thd^ng ban le cua DNTM. Tang<br />
ban le cua Viet Nam cdn nhieu<br />
trien cua minh, dac biet la cadng trao ddi kinh nghiem<br />
ban che do thieu chien Igpc va<br />
trong bd'i canh,canh tranh gay nghiep vu thdng qua viec khio<br />
quy hoach cd sd ha tang de<br />
g i t va binh ding. Mud'n vay, sat, tham gia hdi nghj, lidi t h i o<br />
phat then he thdng phan phdi<br />
cac DNTM can de cao va tuan khoa hpc, chuyen de trong<br />
ban le trong tadng lai. Cham<br />
thu nghiem ngat cac quy djnh nadc cung nha qudc te.<br />
ban hanh hoac cdn thieu cac<br />
ve d a m , b i o ve sinh an toan<br />
chfnh sach va giii phap de 4. DNTM can phat trien va<br />
thgc pham, xuat xCi hang hoa,<br />
phat then phaong thgc kinh nang cao chat lUdng cac hoat<br />
chat lapng s i n pham va ap<br />
doanh ban le hien dai nha: dong dich vu khach hang. Ban<br />
dung chfnh sach chiu trach<br />
sieu thj, cCra hang tien ipi, cCra le la mpt nganh dac thu, vi vay,<br />
nhiem cudi cung ddi vdi hang<br />
hang chuyen doanh, nhapng de lam tiai long khach hang<br />
hoa do doanh nghiep cung<br />
quyen thadng mai... ngoai yeu td san pham chat<br />
cap<br />
Tg nhu'ng van de dat ra tren lapng cao thi djch vu khach<br />
day cho thay he thdng chudi 2. Cac DNTM can xay dung hang cung cd i n h hiidng rat<br />
cCra hang ban le cua DNTM va thuc thi mgt chinh sach gia Idn tdi chat lapng djch vu ban<br />
Viet Nam tuy da cd nhang ket hap ly le cung nha mCrc dp t h o i man<br />
q u i dang mang song con cua khach hang. Trong cac<br />
Tren thgc te, cac DNTM Viet<br />
chCra dgng nhiegyeu td bat dn yeu td tao thanh chat lapng<br />
va rui ro. Thac tiln dang dat ra Nam chaa cd chien lapc gia<br />
theo dung nghTa cua nd, chaa djch vu khach hang, khau<br />
yeu cau phai xay dgng ddng nhan vien phuc vu la yeu td<br />
bp he thdng cac giii phap nhim vao muc tieu tham nhap<br />
thj tradng, phat trien thj tradng quan trpng nhat, nd bao gdm:<br />
khdng chi tg phia cac DNTM sgquan tam cua nhan vien vdi<br />
Viet Nam, ma cdn c i tg phia hay td'i da hoa lpi nhuan. De<br />
phat trien td't he thdng chudi khach hang, dap gng yeu cau<br />
nha nadc nham nang cao nhanh chdng, ca xa ljch sg,<br />
nang lgc canh tranh cho cac ban le cua cac DNTM Viet<br />
Nam, d i m bao hpp ly ve gia nha nhan, tao niem tin, cung<br />
DNTM Viet Nam trong dieu cap dung djch vu, cd kien thCrc<br />
kien dat nadc ngay cang hdi c i va chat lapng liang hoa,<br />
can phii chu y ta gdc, tCrc la tg ve hang hoa cung cap... Vi<br />
nhap sau rdng va toan dien vay, cac DNTM Viet Nam can<br />
vao nen kinh te cac qudc gia ngay khau s i n xuat. Cac<br />
DNTM c i n ky ke't hop ddng giup nhan vien nang cao hieu<br />
trong khu vgc va toan cau. qua lam viec thdng qua viec<br />
bao tieu s i n pham lau dai vdi<br />
III. Mot sd giai phap chu nha,sin xuat, ngadi ndng dan huan luyen dao tao cac ky<br />
yeu phat trien chuoi cufa nang cho nhan vien, td chCrc<br />
de dn dinh ngudn hang. Ngoai<br />
hang ban le cua DNTM Viet hdi t h i o nham giup nhan vien<br />
ra, nen^thgc liien hd trp cho<br />
Nam thdi gian tdi hieu rd ve tam quan trpng cua<br />
ngadi s i n xuat bang each tim<br />
1. Trong qua tnnh phat trien kiem cac cdng nghe mdi, nang phuc vu khach hang. DNTM<br />
chudi CLfa hang ban le cCia cao nang suit cay trdng va can xay dgng mdt mdi tradng<br />
minh cac DNTM Viet Nam can vat nudi. Cac DNTM Viet Nam kinh doanh thuan ldi va hap<br />
lay dinh hudng khach hang can cd sg lien ket chat che, d i n ma b dd quyen Ipi cua<br />
lam nen tang. cung binh ding, cung cd lpi doanh nghiep va ngadi lao<br />
Thgc te thdi gian qua, nhieu trong trao ddi kinh nghiem, thj ddng gan bd chat che va sCrc<br />
DNTM Viet Nam v i n phat trie'n tradng thu mua, td chgc ngudn sang tao dapc tao dieu kien<br />
kinh doanh theo hadng "ban hang... (Xem tie'p trang 21)<br />
<br />
<br />
11<br />
DOflNH NGHI6P Vfl PHflT TRI ^9<br />
Junichi Mori (UNIDO, JICA) da cung ciiu vien den phdng van hoac gCfi Truong Hoang, 2008, Overcoming<br />
hdp tac vdi chiing toi trong qua trinh bang hdi tdi 160 doanh nghiep va human skill development challenges<br />
thi/c hien khao sat cac doanh nghiep. nhan dUdc 76 phan hoi hop le, chie'm in Vietnam, Conference on Emer-<br />
tl le 47,5%. gence of Vietnam as a Middle<br />
2. hoangpt@neu.edu.vn<br />
Tai lieu tham khid: Income Country: Opportunities, Con-<br />
3. thuy@vdf.org.vn straints and Regional Implications,<br />
1. Bd Lao ddng, Thifdng binh va<br />
4. Tuy cac nganh nghe cong Institute of Southeast Asian Studies,<br />
Xa hoi. (MOLISA), 2005, Dieu tra ve<br />
nghiep kha da dang nhung nhom October 2008<br />
SLf phii hdp cua lao dong tre trong thi<br />
nghien cifu tap trung vao hai nhdm 5. Ohno, Kenichi, 2005, Designing<br />
trudng lao ddng. MOLISA.<br />
nganh tren bdi day la cac nganh cong a Comprehensive and Realistic<br />
nghiep tieu bieu, dac trifng, thu hiit 2. Japan External Trade Organiza-<br />
Industrial Strategy, in Kenichi Ohno<br />
nhieu vdn dau tU FDl va la nganh tion (JETRO), 2003- 2008, Japanese<br />
and Nguyen Van Thuong (eds.)<br />
nhieu tiem nSng phat trien tai Viet Affiliated Manufacturer in Asia. Truy<br />
Improving Industrial Policy Formula-<br />
Nam. cap tai trang web ciia JETRO<br />
tion, The Publishing House of Politi-<br />
vw/w.jetro.go.jp.<br />
5. Danh sach cac doanh nghiep cal Theory, pp. 1-28.<br />
dLfdc tap hdp dtfa tren danh sach 3. Mori, Junichi., Pham Truong<br />
6. Pham, Truong Hoang, 2007,<br />
dieu tra hau het cac doanh nghiep Hoang, Nguyen Thi Xuan Thuy, Effects of Supply Systems of Firms'<br />
Viet Nam do JICA tien thanh nSm 2009, Quality of technical and voca- Capabilities Building in New Emerg-<br />
2005 cd dieu chinh va cap nhat thdng tional education and training; Percep- ing Economies: the Case of Viet-<br />
tin thdng qua cd sd dCf lieu cua JICA, tions of Enterprises in Hanoi and sur- nam's Motorcycle Industry, PhD Dis-<br />
UNIDO, VDF, cung nhU trUc tiep cac rounding provinces. Mimeo. sertation, Yokohama National Uni-<br />
chuyen gia nghien cifu. Cac nghien 4. Ton, Nu Thi Ninh, Pham, versity.<br />
<br />
<br />
(Tie'p theo trang 11)<br />
<br />
PHAT TRIEN CHUdi CJJfA HANG BAN LE CUA DOANH NGHIEP...<br />
phat huy. Khi do, cac nhan 6. Nha nudc can xay dung tri va khoing each cac diem<br />
vien het Idng tan tam, yeu chien lUdc, quy hoach va ke ban le den mCrc dp cdng<br />
nghe va phan da'u het minh vi hoach phat trien chudi he nghiep hoa, dd thj hoa, thu<br />
muc tieu chung cua doanh thong ban le trong toan bo nen<br />
kinh te qud'c dan. nhap binh quan dau ngadi,<br />
nghiep.<br />
Cho den nay, Viet Nam van thdi quen mua s a m . . . n<br />
5. Nha nudc can xay dung<br />
va hoan thien mdi trudng phap chaa cd quy hoach tdn_g the<br />
ly dieu chinh hoat ddng cua phat trien he thdng chudi ban<br />
ie cho cac DNTM trong pham Tai lieu tham khad:<br />
chuoi he thd'ng ban le. Can<br />
khan tradng ra soat, dieu vi c i nadc. Vi vay, can, phii 1. "Phat trien he thdng phan phdi<br />
chinh ya bd sung, hoan thien daa quy hoach phat trien he ban le ciia Ha Ndi trong dieu kien Viet<br />
he thd'ng cac chinh sach ddi thd'ng chudi ban le cua cac<br />
Nam la thanh vien ciia to' chifc<br />
DNTM vao quy hoach phat<br />
vdi thaong nhan va dai ly cho thLfdng mai the gidi (WTO)" De tai<br />
trien kinh te thaong mai chung<br />
phu hop vdi cac quy djnh cua,<br />
cua tinh hay khu vgc. Coi^cdng NCKH cap Bd (2007), PGS.TS. Phan<br />
WTO. Xuc tien ra soat, bd tac quy ho_ach phat then he Td Uyen.<br />
sung va xay dgng mdi cac thd'ng chudi ban le la djnh<br />
chi'nh sach ve thj tradng, mat hadng chien lapc trong phat 2. "Sieu thi phLfdng thifc kinh<br />
hang va cac chinh sach khac trien thj tradng trdng nadc. Tap doanh ban le hien dai d Viet Nam",<br />
cd lien quan theo hadng tao trung phat trien trung tam NXB Lao ddng- xa hoi (2006), TS<br />
lap daoc mdt dinh che phap ly thaong mai, sieu thj tai cac Nguyen Thi Nhieu.<br />
de quan ly ddng bd, thdng thanh phd ldn, khu viic kinh te<br />
nhat va thdng sudt tu" q u i n ly Idn hay vung dan catap trung, 3. Kinh te 2009- 2010 Viet Nam va<br />
s i n xuat, den phan phd'i va he thd'ng cac cCra hang tien the gidi (2010) ciia Thdi bao kinh te<br />
tieu dung theo tang nganh ich, tg chpn hay cura hang Viet Nam.<br />
hang cu the, nhat la dpi vdi chuyen doinh dapc xay dgng<br />
mpt sd mat hang thiet yeu va d khu dan caddng due, nhung 4. "He thdng phan phd'i hang tieu<br />
dga vao thgc thi mot dao luat dieu kien ve mat bing kinh diing ciia mot sd tap doan thLfdng<br />
ve kinh doanh ban le d Viet doanh nhd, heJD. Viec quy mai ciia Viet Nam" (2009) luan van<br />
Nam nham tao dieu kien thuan hoach he thd'ng ban le can<br />
phii dapc xay dgng tren cd sd cao hoc ciia Vu Thj Thang.<br />
lpi cho cac DNTM Viet Nam<br />
chu ddng nang cao sCrc canh djnh mCrc va cac tieu chua'n ky 5. Thdi bao Kinh te Viet Nam sd:<br />
tranh cua minh. thuat cu the tg viec xac dinh vi<br />
156, 170, 210 (2010) va so 14 (2011)<br />
<br />
<br />
<br />
21<br />