1<br />
3<br />
Conducting<br />
Marketing Research<br />
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Chapter Questions<br />
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<br />
What constitutes good marketing research?<br />
What are the best metrics for measuring<br />
marketing productivity?<br />
How can marketers assess their return on<br />
investment of marketing expenditures?<br />
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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall<br />
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4-2<br />
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Introduction<br />
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<br />
The marketing environment is changing:<br />
From local to national to global marketing<br />
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From buyer needs to buyer wants<br />
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From price to nonprice competition<br />
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The need for real-time market information is<br />
greater than at any time in the past<br />
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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall<br />
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1-3<br />
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Venus Razor<br />
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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall<br />
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4-4<br />
<br />
What is Marketing Research?<br />
Marketing research is the systematic design,<br />
collection, analysis, and reporting of data<br />
and findings relevant to a specific<br />
marketing situation facing the company.<br />
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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall<br />
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4-5<br />
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